On March 27, 2020, the government of Alberta ordered the closure of all non-essential businesses in the province, due to the COVID-19 pandemic. In the days leading up to this, the vast majority of stores at West Edmonton Mall closed voluntarily to protect the health and safety of their employees, and the public.
The mall itself was still open, however. The music was playing, the fountains were still going, the elevators were still operating, but nearly all the stores and all of the attractions were closed. It made for an inarguably eerie atmosphere, which further drove home the emotion that came with the pandemic outbreak.
The closure from the provincial order marked the first time in history that WEM and its attractions shut down for such an extended period of time. After the provincial order was put in effect, most of the mall itself was considered off limits. Activities such as mall walking were not allowed. Essential stores like London Drugs and T&T Supermarket remained open for the duration of the pandemic.
The retail outlets in the mall started reopening in May of 2020. The mall went about implementing social-distancing rules, enhanced cleaning measures, offerings of hand sanitizer, and one-way traffic aisles.
As of June 3, 2020, all attractions remain closed.
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